Cookie Policy

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period or until you delete them, while session cookies are deleted as soon as you close your web browser.

We use the following categories of cookies on our website:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
• Preference Cookies: Remember your settings and preferences for a better browsing experience.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not function properly without them.

• Session cookies: Maintain your session state as you navigate between pages.
• Security cookies: Help detect and prevent security threats such as cross-site request forgery.
• Load-balancing cookies: Distribute traffic across servers to ensure optimal performance.
• Theme preference: Remembers your dark or light mode selection for a consistent viewing experience.

We use analytics cookies to understand how visitors interact with our website. This data helps us improve the user experience, identify popular content, and fix issues. All analytics data is collected anonymously and aggregated.

• Google Analytics: Tracks page views, session duration, bounce rates, and traffic sources to help us understand website usage patterns.
• Performance monitoring: Measures page load times and identifies performance bottlenecks to improve site speed.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Preference cookies enable our website to remember information that changes the way the site behaves or looks, such as your preferred language, region, or visual theme.

• Language preferences: Remembers your selected language so content is displayed correctly on return visits.
• Display settings: Stores your preferred font size, layout, or contrast settings for accessibility.
• Region settings: Remembers your geographic region to show locally relevant content and pricing.

Some cookies are placed by third-party services that appear on our pages. We do not control the setting of these cookies. The third parties that set cookies on our website include:

• Google Analytics: Web analytics service that tracks and reports website traffic and user behavior.
• Cloudinary: Image and media delivery service that may set cookies for performance optimization.
• Social media platforms: If you interact with embedded social media features, those platforms may set their own cookies.

We encourage you to review the privacy and cookie policies of these third-party providers to understand how they use your data.

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device and delete them individually or all at once
• Block all cookies or only third-party cookies
• Set your browser to notify you when a cookie is being set
• Configure different cookie settings for different websites

Please note that if you block or delete cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are required for the website to operate.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@helanexus.com. You can also reach our data protection team through our website contact form.